Rentec Direct Blog

Feature Update | New Permissions: Allow or Prohibit Ordering Letters Through the Mailing Wizard


With the newest update in your Rentec Direct account, you can align your business goals and ensure that you meet compliance requirements through subuser permissions. These offering customizable access controls are now available for the new Mailing Wizard permission, allowing you to designate which team members can send legal notices through USPS, further safeguarding sensitive operations.


Applying subuser permissions is a structured way to manage access to sensitive data and functionalities that align with your business goals and compliance requirements. Rentec Direct property management software allows you to apply role-based or Custom permissions to each subuser.

Rentec Direct recognizes that permissions are essential for property management professionals, whether you prefer role-based permissions or a more tailored approach with custom permissions to maintain data security, operational efficiency, and compliance.

Each Rentec Pro and Rentec PM account allows you to add unlimited subusers. Since each subuser added to your account may perform different tasks within your organization that do not require or warrant access or exposure to your full account, permissions are essential to protect your account, company, and team. Some examples of positions with a range of tasks and access needs are:

Rentec Direct property management software provides a centralized, organized permission system to help keep your data secure by only allowing access to those you select. Permissions can ensure that only authorized users can access certain information or perform specific tasks in your account. Along with a comprehensive permissions framework that enables you to customize permissions for a more tailored approach for each user based on their tasks and access needs.

The permissions in your Rentec Direct account help to ensure:

The introduction of the NEW Mail Wizard Permission is an enhancement to the existing set of available permissions. It allows you to designate which subusers and team members are authorized to send time-sensitive or legal notices and letters by USPS. 

Learn more about Rentec Direct’s Automated Mailing Wizard



System Default Permission

By default, subusers given the role-based permission of Full or Financial automatically have permission to Order Letters through the Mailing Wizard on your behalf. You can change permissions to prohibit ordering letters using the steps below.

This new permission enhances the list of Financial Access permissions to keep your data and finances safe in your Rentec Direct account.

Quickly select which subusers are allowed or prohibited from ordering letters on your behalf through the Rentec Direct Mail Wizard.

In your Rentec Direct account:

  1. Click on Settings
  2. Under Account, select Managers & Users
  3. Click on the link under the Permissions column by the name of the user whose permissions you would like to modify

    System Note: The link will indicate the user’s current permission level, which is “Custom, Limited, Financial, or Full”
  4. Within the  Financial Access area, select Yes to Allow ordering letters through the Mailing Wizard or No to prohibit
  5. Click on Save Changes

The new Mailing Wizard Permission is part of Rentec Labs

Final Thoughts

Our goal is always to make your tasks as a landlord or property manager simpler, quicker, and more efficient. One of the ways we accomplish this is by listening to you and your feature requests. If there is anything you would like to see added to enhance your Rentec Direct experience, please send your ideas and suggestions to success@rentecdirect.com.

If you have questions about this new feature or any other Rentec Direct features, your Rentec Direct Success team is here to help. You can contact us via email or chat through your Rentec Direct software, email success@rentecdirect.com, or phone at 800-881-5139.



Rentec Direct provides industry-leading property management software and tenant screening solutions for real estate professionals. Key features include online rent payments, a mobile app and tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software in its sector and is consistently the highest-rated by investors, landlords, and property managers. Recognized on the Inc. 5000 list of fastest-growing private companies for eight consecutive years, Rentec Direct was also named Real Estate Company of the Year in the 2024 American Business Awards and listed among the U.S. Chamber of Commerce’s Top 100 Small Businesses. www.rentecdirect.com


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