Rentec Direct Announcement: Your tenants are going to love the fresh new look to their Tenant Portal!
Our development team has outdone themselves in making the Tenant Portal as stunning as the recently released Rentec Direct property management software Remodel.
Rentec Direct wants landlords and property managers to have the best resources at their fingertips for their best success and that means, caring for your tenants as if they were our own. Which is why we want your tenants to enjoy their Tenant Portal experience to help support your tenant-landlord relationship.
A visual upgrade is on the way to your tenants’ portal experience. The Tenant Portal Remodel maintains all the same great portal features you and your tenants love, like online payments and work orders, in a modern design that mirrors the Rentec Direct software remodel.
When will the Tenant Portal upgrade be launched?
Answer: Between July 20th and July 31st, the update will take place automatically for your tenants.
Will tenants be notified about the update?
Yes, they will be greeted with a message when they first log in notifying them of the exciting update.
Do tenants need to do anything differently?
No, the upgrade is seamless and all the same features are easy to navigate.
Will this cost anything?
This completely free upgrade will enhance your renters experience at no cost to you or them.
What will the tenant experience?
Nothing changes for your tenants other than an improved, more modern interface. Your tenants’ login information and all their other data will remain the same.
That means they will have access to all the same great tools such as:
- Pay Rent Online
- Submit Maintenance Requests
- View lease agreements
- Receive property notices
- View Shared Files
- Obtain Renters Insurance
- View Your Payment History
- Update Contact Information
Tenants: If you have any questions about accessing your Tenant Portal, using the helpful features, or setting up Online Rent Payments, please contact your property manager or landlord.
Property managers: If you have any questions regarding this new tenant portal design, please feel free to reach out to our Success Team.
Not only is the Tenant Portal the best way to connect with your tenants and give them easy access to online rent payments, renters insurance, security deposit insurance, and renter-related files, it can boost on-time rent payments and help you stay in touch.
Your residents can access their portal online or via the Resident Connect mobile app.