At Rentec Direct, our goal is always to improve communication and streamline property management tasks. Your Rentec Direct development team has definitely delivered in Q2 with amazing new features, enhancements, and helpful fixes. Learn more about product updates that were made live in Q2 of 2024 and highlights of what’s to come in Q3 of 2024 in your Rentec Direct account.
Your Rentec Direct development team is dedicated to improving your property management experience by using Rentec Direct property management software. Through ongoing collaboration and training with your Rentec Direct success team and first-contact Account Setup Specialists, gather client feedback and feature requests to create new features, enhancements, and perfect processes that transfer tasks from you to your software giving you back time and peace of mind.
We are always excited to share quarterly reports that showcase new features, enhancements, and updates, and highlight some of the upcoming enhancements. You can find these and previous updates in the System Updates and News & Tips sections on the Summary tab of your Rentec Direct account or have them delivered to your email by subscribing to the Rentec Direct Blog.
In-house, the team refers to large updates as Features or Enhancements and smaller updates as QuickFix, HotFix, issues, or bug fixes. While we don’t report every fix or update to you, you can be assured that your success team, account setup specialists, and development teams work together to evaluate helpful updates that will improve your workflow and save you time.
Rentec Direct Feature Updates, Fixes, and Enhancements
Made Live in Q2 [April, May, and June] 2024
*Features and Enhancements*
- New Feature: Add a custom tenant portal message to display notices and disclosures to all tenants
- Enhancement 1792 – New Reports Product Billing Statement and Product Billing Summary to review charges to renters
- Enhancement 2628 – Automatically update affected owners’ ACH From Account field when archiving a bank account
- Enhancement 2672 – Update subuser property-access permissions to include subunits (toggle multiple properties with shift+click)
- Enhancement 2687 – Show image/video/audio attachments as thumbnails in messaging and show preview for webp files in ledgers
- Enhancement 2691 – Include subunits in multiplex “All Statements” report
- Enhancement 2694 – Allow removing vendor ach fields
- Enhancement 2701 – Add a sortable future move-in date column to the “Vacant Properties” report
- Enhancement 2713 – Limited “Create Invoice” to between 0-90 days to solve common data entry errors
- Enhancement: Improve support for webp property images
- Enhancement: Update idle timeout to consider all open tabs. If any open browser window is active, auto-logout will no longer trigger.
- Enhancement: Security improvement – Notify user if contact info is changed
- Enhancement: Added additional status options to work orders
- Enhancement: Security improvement – Require owners and tenants with exposed credentials to reset their password
- Enhancement: Fixed redirect back into a report after saving changes to a transaction
- Enhancement: Property and renter data tables faster load times via updated database platform.
- Enhancement: Add online payment data, including terms agreed to, on printable receipt to help with chargeback challenges
- Enhancement: Allow deletion of management fees associated with an ACH payment, without processing an ACH void
- Enhancement: Improve recipient-list readability on Scheduled Reports
*Bug Fixes and Issues*
- Issue 2548 – Fixed missing right-click menus on demo account
- Issue 2698 – Restored %balance% merge field to traditional behavior.
- Issue 2705 – Fixed an issue with some property images not displaying on listing page
- Issue 2708 – Allow archiving of bank accounts without requiring a replacement bank account
- Issue 2717 – Fixed an issue recording geocode on subunits
- Bug fix 2601 – Remove attachment from messages when files fail to upload
- Bug fix 2617 – Align minimum one-time payment dates
- Bug fix 2683 – Fix Rent Reporter link for tenants with an expired lease
- Bug fix 2692 – Allow more options to adjust check-printer alignment
- Bug fix 2696 – Support uploading alternate logo on user websites without a primary
- Bug fix 2702 – Show attachment icon in ledgers on transactions that are part of a bank deposit
- Bug fix 2707 – Stop directing users to Summary after canceling or submitting Edit Split Transactions
- Bug fix 2726 – Prevent duplicate entries into current and scheduled rents on the property page
- Bug fix 2733 – Sorting by “balance” on tenants page correctly groups tenants
- Bug fix: Add missing remove button to pre-selected recipients on group messages
- Bug fix: Prevent data loss when an error occurs while updating a renter’s historical accounting in response to changing their move-in date
- Bug fix: Archived tenant showing moved-in badge
- Bug fix: Let read-only subusers generate reports
- Bug fix: Property ordering won’t default to manual under rare circumstances
- Bug fix: Prevent incomplete or empty Scheduled Reports page when a recipient has been archived.
- Fix: Error on Current Deposits reports when the owner has only archived properties
- Fix: Error preventing email notifications to users about changes to their contact information
- Fix: Error when modifying a lease with “Update Accounting: Yes” and no existing recurring transactions
- Fix: Redirect after editing a split transaction goes to the wrong place
- Fix: Restrict bank account updates to owners for subusers
NOTABLE PRODUCT UPDATE RECAP
We are thrilled to review the latest New Features and Enhancements released with you every quarter, as many of them result from client requests. However, we always like to highlight a few of the more significant changes that will improve your Rentec Direct experience.
New Property Management Mobile App
The Rentec Direct Mobile App provides access to your account from any mobile device allowing the convenience of managing your business from the comfort of wherever your “office” may be. With the push notification feature, you can receive an immediate notification of new work orders and responses to texts directly to your mobile device allowing you to promptly address urgent issues
Learn more: New Feature | Introducing the New Property Management Mobile App
Tenant Portal Bulletin
The Rentec Direct Tenant Portal Bulletin is a great communication tool for displaying messages and bulletins or helping ensure compliance with posted notices through the tenant portal. Tenant Portal Bulletins can be viewed by all tenants and updated as needed.
Learn more: New Feature: Tenant Portal Bulletin will Permanently Display Notices and Disclosures to Your Residents
Remodeled User Website
The newly remodeled website with Rentec Direct property management software elevates your online presence and streamlines communication with your renter and owner clients. You have more options to customize your website with color themes, clickable links to share videos of the property or walk-throughs, and images that are optimized to automatically format to fit cell phones, tablets, and computers.
Learn more: Modern Property Management Websites now Available for Rentec Direct Clients
NOTABLE FEATURES FOR ALL OF 2024
Major feature updates and products always get announced on the Rentec Direct Blog and shared in the System Update section of your Summary page when you first log into the software. In case you missed any of the announcements, here are some highlights of what came out of the Rentec Direct developers’ office so far in 2024.
- January 24, 2024 New Feature | Void Online Payments
- March 12, 2024 Feature Update | Properties Page Improvements
- March 14, 2024 Modern Property Management Websites Now Available for Rentec Direct Clients
- March 20, 2024 New Feature: New Owner Portal Option to Hide or Display Tenant Names
- Apr 23, 2024 New Feature | Introducing the New Property Management Mobile App
- Jun 5, 2024 New Feature: Tenant Portal Bulletin will Permanently Display Notices and Disclosures to Your Residents
HAVE ANY QUESTIONS?
Your amazing Rentec Direct success team is here to help. If you have any questions, call 800-881-5139, click on the Live Expert Help Link in your Rentec Direct to chat or email, or send an email directly to success@rentecdirect.com.
HAVE A FEATURE REQUEST?
Most software updates result from valuable feedback and input from our awesome clients. If there is a new feature or software enhancement you would love to see added to Rentec Direct, send your ideas and suggestions to success@rentecdirect.com.
UPCOMING NEW FEATURES
The Rentec Direct Development Team has several exciting new features that will be released soon. You might even recognize a feature or two as one you requested!
Full Accounting Options: Assets, Liabilities, and Equity with a True Balance Sheet
Scheduled to go live Q3 2024 enhancements to accounting features, chart of accounts, true balance sheet, and profit and loss reports providing all Rentec Direct Pro and PM clients with full property management account software to help manage to financial health of your investment portfolio.
Work order Enhancements
Enhancements are being made to work orders, providing you with more documentation and communication options directly from work orders. Prompt communication with vendors can help mitigate damages, saving you time and money. Document work to be performed and add notes to a scrollable thread, deciding which notes are to be kept private. Then, text vendors a summary or email the work order as a PDF. Work order reports have been updated to an easy-to-read, modern format.
Automated Email
A new enhancement to the automated email report feature will allow the option to have reports automatically emailed only to your inbox. Save yourself time and take another item off of your to-do list by automatically emailing reports to yourself:
- Monthly Rent Roll report of all properties
- Monthly income/expense statement
- Payment or Settlement Reports
- Monthly status reports of Renters Insurance Required
About Rentec Direct
Rentec Direct is an award-winning property management software serving landlords and property managers across the United States. Features include online rent payments, tenant and owner portals, one of the industry’s largest vacancy listing syndication networks, full property, tenant, and owner accounting, 1099-MISC reporting and more. Rentec Direct was recognized as Real Estate Company of the Year in the 2024 American Business Awards®, and was named the Most Customer Friendly Companies of the Year in the 2023 Best in Biz Awards, has been named to the Inc. 5000 List of Fastest-Growing Private Companies for seven years in a row. www.rentecdirect.com