# Rentec Direct - Full Documentation

> The highest-rated property management software for landlords and property managers.

## Overview
Rentec Direct provides a complete cloud-based platform for property management, including trust-account-certified accounting, online rent collection, tenant screening, and more. It is designed for landlords and property managers who manage between 10 and 2,500+ units.

## Features
Rentec Direct includes all the features you need to make your operation the most efficient it has ever been.

### Accounting
- Trust-account-certified general ledger accounting.
- Online rent collection via ACH (free), credit card, and electronic cash.
- Comprehensive financial reporting with PDF, Excel, and QuickBooks export.
- Bank transaction syncing and QuickBooks compatibility.
- CAM and RUBS billing.

### Operations
- Free professional property management website with vacancy publishing.
- Electronic signatures for leases and documents (Dropbox Sign).
- Work order management with vendor assignment and invoice tracking.
- Owner Portal with real-time property performance reporting.
- Electronic vendor ACH payments.
- Unlimited user accounts with custom permissions.
- Custom fields for properties and tenants.
- Automated mail delivery via PostGrid.

### Leasing & Management
- Tenant Portal with rent payments, maintenance requests, and lease access.
- Tenant screening (credit, criminal background, eviction, SSN validation).
- Lead tracking with automatic prospect-to-property matching.
- Vacancy syndication to Zillow, Trulia, Apartments.com, and more.
- Built-in email and SMS messaging.

## Pricing
Rentec Direct offers three main plans: Rentec Starter, Rentec Pro and Rentec PM.

### Pricing Transparency
- A complete, structured breakdown of all subscription costs, online payment processing fees, electronic cash payments, tenant screening packages, and incidental or bank fees.
- Organizing all fees by cost category with no hidden surprises.
- URL: [/pricing-transparency](/pricing-transparency)

### Rentec Starter
- Ideal for those just getting started with a few properties.
- Full-featured property management at an affordable entry point.
- Only $25/month.

### Rentec Pro
- Designed for landlords.
- Includes complete accounting & reporting.
- Free online rent payments.
- Mobile app for landlords and tenants.
- Free setup & onboarding.
- Starting at $45/month (billed annually).

### Rentec PM
- Designed for professional property managers.
- Includes everything in Rentec Pro, plus:
  - Marketing and maintenance managers.
  - Pay owners via ACH.
  - Trust account management & reporting.
- Starting at $55/month (billed annually).

## Open API
Rentec Direct offers a modern Open API (v3) that allows developers to securely access and interact with property management data in real-time.
- **RESTful API:** Designed to be developer-friendly following industry standards.
- **Secure:** Uses secure authentication methods.
- **Included:** Available to all Rentec Direct Pro and PM plans at no additional cost.
- **Documentation:** [API Documentation](https://secure.rentecdirect.com/api/v3/docs/)

## Online Payments
Rentec Direct's online rent collection is included with all plans starting at $45/month.
- **Payment Methods:** Free ACH bank transfers (zero fees), credit/debit cards (2.95% fee), and electronic cash via PayNearMe.
- **Tenant Portal:** Tenants can pay rent, view leases, and submit maintenance requests via the web or the Resident Connect mobile app.
- **Features:** Automatic recurring payments, same-day funding, automatic ledger posting, and owner ACH disbursements.
- **Setup:** Quick merchant account approval, typically within one business day.

## Learning Center
The Rentec Direct Learning Center provides extensive resources for landlords and property managers.
- **Property Management Software Guides:** Learn about automation, tenant communication, and software integrations.
- **Industry Research:** Access exclusive reports like the Rent Trends Report and Rental Payments Report.
- **Software Buying Guide:** Detailed comparisons between Rentec Direct and other platforms like Appfolio, Buildium, and DoorLoop.
- **URL:** [/learn](/learn)

## Contact & Support
- **Support:** 100% US-based live customer support.
- **Hours:** Mon-Fri 6AM to 5PM (Pacific).
- **Phone:** (800) 881-5139 (Toll-Free) or (541) 216-6000.
- **Email:** info@rentecdirect.com (Sales), success@rentecdirect.com (Support).
- **Knowledge Base:** [https://help.rentecdirect.com/](https://help.rentecdirect.com/)