Every landlords wants a qualified tenant that pays rent on time and takes care of the property. And with news of the renting population growing, as millennials are postponing home ownership despite job stability, there is a steady stream of qualified renters available as potential tenants.
But, as with every relationship, the landlord-tenant relationship is a 2 way street, and the most qualified tenants want to rent from the most qualified landlords. Just as landlords perform tenant screening to pick the best renter, tenants have an equal opportunity to be choosy about who they decide to rent from.
While the landlord screening process might not be as involved as tenant screening (I’d love to see a landlord give up their SSN to a determined applicant!), providing great service to current and future renters will give you the best chance of finding and securing your dream tenants.
Even if you manage the most desirable rental property, poor landlord qualities can cause a good tenant to move away at the first opportunity.
Here are some of the best qualities in lanlords tenants love:
Available
A good landlord is available to their tenants to answer questions and concerns about the rental property. This means answering your phone when tenants call, checking your email and listening to voicemails. A big part of property management involves great communication with your tenants.
Responsive
A good landlord is responsive to their tenants’ reasonable requests and questions. Managing maintenance requests, responding to phone calls and emails, and following up about a complaint in a timely manner will make your tenant feel valued and appreciate your service.
Proactive
A good landlord is proactive about managing their rental property. Scheduling routine maintenance, performing seasonal inspections to assess the property’s performance and sending reminders to tenants about due dates or lease expirations are some ways a landlord can be proactive. Taking steps to proactively manage your property shows your tenant that you value your investment and want to provide a quality residence for them. Setting up reminders in your property management software is an easy way to be a proactive landlord.
Respectful
A good landlord is respectful of their tenant’s privacy. Let your tenant keep to themselves if they want to, and don’t constantly check in on them. While being proactive about routine maintenance and seasonal reminders is appreciated, bothering your tenant too much can be annoying. And remember, legally you must notify a tenant in advance before entering the property.
Professional
A good landlord is professional with their rental business. Professionalism demonstrates trustworthiness when it comes to private information like bank account information on checks and social security numbers on rental applications. Renting also involves large sums of your tenants’ money and they want to know their rent payments are appropriately managed.
Reputable
A good landlord has a stellar reputation in the rental community. Prospective tenants will turn to word of mouth recommendations and online reviews to find out what it like to rent from you. Manage your social presence to find out what people are saying about you to make sure it is something your future tenants will want to hear too.
The best landlords can attract the best tenants and will promote a positive landlord-tenant relationship that you will both want to maintain.
What are some other important landlord qualities you’ve found that help you stand out amongst the competition?
Senior Independent Living in Pa/ My situation received 4 letters stating items not covered in “rules” as, Documented in in my Letters.Written accusations, By manager, I Touched her “butt checks, without her Permission”, Manger not interested in my denial. Conversation of some people in charge do not think Ice Cream Machine healthy, & therefore service to it is not important. Pulled in office, Told I used
title “manager” I never did, I THAN said ” tired of your harassment, my lawyer will be in touch”.2 days
later, presented a 30 day removal from complex. with a verbal accusing me of calling him a liar, having arguments with 3 persons on stated dates. ” I do not argue, I thank all tables I sit with for allowing me to dine with them, & to have a great rest of their day”. Called Powers above, past spring
was told he would talk with me when he came to the residence next month, he never came to residence. Called cooperate office 4 times Pa to Washington State no toll free number, 3 days later, I had received a call. Returned call, to him, he thanked me for calling. I spoke of receiving written letters, as I had, He said that is Method was method is used by this Company. I spoke of importance of Management Persons having education in handling Clients .
This kind of harassment, Letters were even sent to person paying my bill, who forwarded to his attorney, and my attorney. These letters sent by manager are now very explosive, as they situations
that should have taken both sides, and handled in Professional Manager Discussion, rather than,
personal accusations, by Manager of complex. After a 45 min phone discussion, I praised the present Activities Director, saying she had so many different levels of crafts,trips, filling calendar with
great activities. She also has much experience in Activities Director, very professional. I asked about attendance of there monthly meetings throughout other buildings ? I was Told Out of 90+ residents monthly meetings there are most 18 people. He said really that low? I replied, when your asked if you
have any questions, & you ask question and you get told oh that does not happen here, we always clean the grill off. I Was Delivered Twice same Meal Dinner, Eggs with Fish crust particles in my eggs. And that is what I am Told. I and others no longer attend, I could not eat my eggs, as it was present. People move in , others move out. the population has only grow 10 % in last year and half.
I discussed there out door lights at nights cause light in the bedrooms you cannot Remove. He thanked me . Now how do I deal with all these explosive letters being sent to the professional persons in this communication, & I requested a Date change of 30 days to 60 days !!
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