Yes, Rentec Direct actively collaborates with many industry partners and associations, including NARPM, NAA, BiggerPockets, and others. Rentec Direct also has numerous integrations with industry partners to enable cross-platform compatibility with many useful software solutions in the property management space.
About Us
Our Story
In 2007 our founder was managing his rentals the old fashioned way using pen, paper,
spreadsheets, and his memory of
who owes rent and which fridge needs replacing and which pipes were leaking. This worked great for the first few rentals, but
quickly became a mess
of receipts, poor record keeping, a failure to know who's rent is late, and forgetting what maintenance needed to be done when
and where. Sound familiar?
With a background in software development, he knew there had to be a landlord specific software solution which would tidy up his
records and help him continue growing
his rental empire. Alas -- after countless days of searching and reviewing software applications, none were up to the task.
Accounting software like Quickbooks did
not have features specific to landlords, and the software that would work was designed for huge corporations and was cost
prohibitive.
So one very early morning in March of 2007, Rentec Direct started sprouting to life. One early morning after another (as Nathan
also had a day job) he
went to work creating a fully featured property management software application. About fourteen thousand gallons of coffee
later, a free application was available to
all landlords world-wide called Rentec Direct.
Rentec Pro, loaded with super cool features for landlords like online rental payments and
tenant screening, was born a couple years later. Rentec Pro was so popular among landlords
that we started getting heavy interest from property managers who wanted access to these same cool features that landlords had
access to. We complied by adding
Rentec PM which included nifty features like trust accounting to support the small-mid size
property management community.
How are we different?
We grew our business from the ground up, just like you!
Rentec Direct is 100% self-funded, 100% debt-free, and we grow 100% organically. The hip term for this is called "bootstrapping" and we think companies that can grow on their own merits are pretty darn exciting. We began this way in 2007 and now over 16,000 property managers use Rentec Direct to manage over 700,000 units.
You won't find better support anywhere else, we promise!
We're not making this up either. Just google "rentec direct
reviews" and you'll see that our clients LOVE us!! It's been that way since we started in 2007
and isn't about to change, ever!
Our competitors trip all over themselves asking how we do it, but the answer is a really simple formula:
- We don't outsource - our entire staff is located right here in Grants Pass, Oregon USA where we can control the quality.
- We pick only the highest qualified individuals, most with prior property management experience, to be on our support team.
- We really care! We're not here to make investors happy, or to make our stock price jump, our only goal is to take care of you.
Rentec Direct is committed to small-mid size landlords and property managers!
If you are a landlord just starting out, or a property manager with up to a couple thousand units your business is precious to us! We will never abandon you and we will continue to deliver value and features designed to make you efficient and competitive with even the largest of property managers. We've operated this way since day 1, and we intend continue operating this way forever.
Frequently Asked Questions
Rentec Direct was founded in 2007 by Nathan Miller. Nathan Miller is a landlord who needed a solution to simplify managing his properties and as a developer by trade he wrote the first version of Rentec Direct in 2007 and made it publicly available in 2009.
Yes, Rentec Direct was founded in 2007 by Nathan Miller and is currently one of the oldest and largest software in the mid-size property management market managing over $200 billion in real estate assets. Rentec Direct has won numerous prestigious awards from Inc Magazine, The American Business Awards, and Gartner, among others. To see all Rentec's awards, visit the Rentec Direct Awards page. Rentec Direct has also been covered by major media sources including NBC, The New York Times, and Realtor.com which is detailed on the Rentec Direct Press page.
Rentec Direct provides award-winning customer service and is ranked as the #1 software option for landlords and property managers for customer service. Rentec Direct's customer service is all done in the USA by well-trained staff familiar with the property management industry. You can view real time unsolicited customer reviews on the Rentec Direct Reviews page.
Yes, Rentec Direct is a debt-free company and has been since its inception in 2007. Rentec Direct has never taken on any debt or venture capital and has been profitable since its inception. This differs from all other software platforms in the same space which have taken on debt or venture capital and are directed not by their customers but by their investors.
Rentec Direct is headquartered in Grants Pass, Oregon. The entire team, including software development and customer service, works right here in the USA. Nothing is outsourced overseas, which lets us control the quality of both the software and the support you receive. Visit the Contact page for our mailing address and phone numbers.
Rentec Direct is privately held and independently owned. The company was founded in 2007 by Nathan Miller and has never taken on outside investors or venture capital, so decisions are driven by what is best for our clients rather than by shareholders.
Over 16,000 landlords and property managers use Rentec Direct to manage more than 700,000 rental units, representing over $200 billion in real estate assets. Rentec Direct is the third-largest software provider in the mid-size property management market.
Rentec Direct is built for landlords and property managers with anywhere from a single rental up to a couple thousand units. Rentec Pro is designed for landlords managing their own properties, and Rentec PM adds trust accounting and owner tools for property management companies. Enterprise operators with tens of thousands of units are better served by enterprise-focused platforms; our focus is on the small and mid-size market.
No. Rentec Direct has been independently owned and operated since its founding in 2007. While many competing platforms have been acquired, merged, or rolled up by investment groups, Rentec Direct remains the same independent, self-funded company it has always been.
Open positions are posted on our Job Listings page. All positions are in-house at our headquarters in Grants Pass, Oregon. If you love helping people and want to work for a company that cares about its employees, we would love to hear from you.
Yes. Over the past decade Rentec Direct has contributed approximately hundreds of thousands of dollars to charitable causes through sponsorships, donations, and fundraisers. Rentec Direct also funds the Tech Mastery Scholarship, which awards up to four scholarships each year to Oregon students pursuing a degree in computer science or a related field.
You can reach us by phone at (800) 881-5139, by email at info@rentecdirect.com, or through the Contact page. Phone, email, and chat support are available Monday through Friday, 6AM to 5PM Pacific, and our knowledge base is available 24x7. Learn more on the Customer Service page.