clockTo better support you, beginning October 8th, we’ve extended our office hours.  Our office and phones and mailbox will be staffed beginning at 6:00AM Pacific time (previously 9:00AM).   We’ll still be here until 5:00PM Mon-Thur (and until 3:00PM Fridays) for anybody needing customer support late into the day.

You can contact our customer service office by any of the following methods:

  • Toll-free at 1-800-881-5139
  • Email at support@rentecdirect.com
  • Or click ‘need help’ in the upper-right when logged in for instant access to our knowledge base, feature tracking system, and support contacts.