Rentec Direct pricing is straightforward and transparent. You pay one simple monthly fee for access to all of Rentec Direct's core features. In addition to the included Rentec Direct features, we also offer access to many additional resources (like payment processing, tenant screening, and more) within the software. Any charges for use of the software, and features are included here.
| Rentec Starter | Rentec Pro & PM | |
|---|---|---|
| Software Subscriptions | ||
| Monthly MinimumRentec Pro and PM have a $50 monthly minimum. Rentec Starter is a fixed $25 per month. Annual payment discounts are available. | $25.00 | $50.00 |
| Per UnitRentec Pro and PM cost scales based on unit count: Pro at $2/unit per month, PM at $2.50/unit per month. Rentec Starter is a fixed $25 per month. Annual payment discounts are available. | — | $2.00 / $2.50 |
| Setup & OnboardingIncludes free personalized setup and onboarding support. | Free | Free |
| Customer Service & SupportFree US-Based Premium support is available to all clients. | Included | Included |
| Online Payments (ACH & Cards) | ||
| Merchant Setup & OnboardingNo setup fees for merchant processing. | Free | Free |
| Merchant Monthly FeeNo monthly minimums or statement fees for merchant processing. | Free | Free |
| Incoming ACHIf your renters pay more than once per month per property on average, the excess payments incur the fair usage rate. For Rentec Starter, each incoming payment is $2.00. Fair Usage (Pro & PM): One free incoming ACH per active property per month; excess payments are $0.50/each. | $2.00 | Free |
| Outgoing ACHUsed to pay owners or vendors electronically. | $2.00 | $0.50 |
| ACH VerifyUsed to verify ACH bank accounts instantly. Only required once per each account addition to the system. You can also verify accounts manually and this fee will not apply. | $0.50 | $0.50 |
| Visa, Mastercard, DiscoverDebit/Credit cards. Minimum transaction fee is $1.00. | 3.50% | 2.95% |
| American ExpressIf you elect to accept AMEX, the cost for doing so is slightly higher than other cards. | 3.50% | 3.50% |
| Additional ACH Deposit Accounts200+ properties includes five free deposit accounts, otherwise one free deposit account included. Additional deposit accounts are $5/mo each. | 1 Included | Up to 5 Included |
| Electronic Cash Payments | ||
| PayNearMe Setup FeeOne-time setup fee for PayNearMe network. | — | $200 |
| PayNearMe Monthly FeeRequires a minimum of 10 payments per month. | — | Free |
| Cash Payment Fee (Paid by Tenant)Paid by the tenant at over 20,000 participating retail locations. | — | $4.99 |
| Tenant Screening | ||
| Setup CostInstant access, no registration or activation fees. | Free | Free |
| Basic Screening PackageNationwide Criminal, Sex Offender, SSN Validation. | $14.95 | $10.00 |
| Enhanced Screening PackageEverything in Basic, plus Nationwide Eviction Search. | $20.95 | $13.00 |
| Premium Screening PackageEverything in Enhanced, plus TransUnion Credit Report & Credit Score. | $29.45 | $18.00 |
| À la carte Screening ProductsÀ la carte tenant screening products can also be ordered, such as a stand-alone credit report and individual county-level criminal searches. Each state and county have different pricing. Pricing is displayed next to the à la carte screening products and during check-out. | Varies | Varies |
| Bank Fees | ||
| ACH ReturnsThese are the most typical type of return and occur for non-sufficient fund returns or invalid bank accounts. These typically happen within 48 hours of a transaction. | $5.00 | $5.00 |
| ChargebacksCharged when a tenant disputes an ACH or card transaction. These can happen at any time after the transaction occurs if the account holder initiates a chargeback. | $35.00 | $35.00 |
| Other ACH ReturnsFor all other types of ACH returns. | $35.00 | $35.00 |
| Early Merchant Account ClosureOnly applies if online payments account is closed within first 12 months. | $150.00 | $150.00 |
| Communication & E-Signatures | ||
| Electronic SignaturesElectronic signatures are included free for sending leases and documents for signature. Fair Usage: $2.50/each applies only after signatures exceed 15% of your property count. * | Free | Free |
| Text Messaging (SMS)Included free for tenant and owner communications. Overages are billed in increments of 500 messages. Fair Usage: $0.02/message applies if text volume exceeds 1,000% of your property count. * | Free | Free |
* Fair usage: Every subscription includes a generous allowance of text messages, electronic signatures, and incoming ACH payments — enough to comfortably cover the day-to-day needs of nearly every property management operation. Fair usage rates only come into play in the rare case of extreme usage, which most customers will never see.